Get a Handle on Claims
By FINEOS

This White Paper is available as a PDF: FINEOS_Claims.pdf

Summary:

This paper looks at the claims handling process. It examines the environmental forces that are affecting business, such as the underwriting cycle, leakage, and the pressure to increase customer satisfaction.

The paper touches on some of the key issues in the claims process, including the high level of human intervention it involves, risk practices, and management of claims pipelines. It concludes with a look at six areas in which the FINEOS Claims Management solution optimizes the claims handling process.